For answers to frequently asked questions about the event in Welsh, please click here / I weld atebion i gwestiynau wedi’u gofyn yn aml am y digwyddiad yn y Gymraeg, cliciwch yma.
If you have any questions, click the chat icon in the bottom‑right corner to get instant support. You can also scroll down to find answers to our most common FAQs.
FAQ Sections
Getting Started (Need To Know Before Signing Up)
Managing Your Entry (Changes, Withdrawals & Transfers)
General Information (Other Details & FAQs)
Most Common Questions
When should I expect to receive my race pack? Is my race pack lost?
Race packs usually arrive at least 7 days before the event but may arrive as late as the day before. If you pack has still not arrived by event weekend, please visit the Event Information Tent located in the Event Village. Provide your name and date of birth, and the team will carry out a data check and issue a new race number. More information about lost race packs can be found here.
All overseas entrants will need to collect their race pack the morning of the event from the Event Information tent.
I can no longer make the event. What are my options?
You are entitled to a refund within 14 days of signing up (cooling-off period). After this period, refunds and deferrals are not available. You may gift/transfer your 2026 place to a friend up until 16 March @ 4pm. advertised transfer deadline. More details on gifting your entry can be found here.
Note: The cooling-off period does not apply during the final two weeks before entries close (on 22 March 2026), as race pack production will already be underway.
Important: Unofficial number swapping is strictly prohibited. It can cause issues for medical teams and results services. Anyone found swapping their race number will be:
- Disqualified
- Reported to British Athletics
- Issued with a formal ban from all future Run4Wales events
I need to update my details e.g home address, email address or estimated finish time. What do I do?
Changes to your entry can be made by logging into your account at Let’s Do This using your booking ID. You can edit your registration information until our 2026 transfer deadline: Monday 16 March @ 4pm. More details here.
Once the transfer deadline has passed, all information is sent to a third-party timing company and can not be updated. Exceptions are only made for changes to emergency contact information.
Getting Started (Need To Know Before Sign Up)
Key Timings and Information
The event will take place on Sunday, 19th of April 2026. All races will start on Usk Way, Newport, between Lidl and the University of South Wales. The Event Village is located next to the University of South Wales on Usk Way.
Key timings are:
- Event Information Open – 7:00AM
- Event Village Open – 7:30AM
- Marathon – 9AM
- Half Marathon – 9AM
- 10K – 9:45AM
- Future Challengers- 12:00PM
- Toddler Dash – 12:15PM
- Fun Run – 12:45PM
Race start locations are:
- Marathon – City/Friars Walk side of Usk Way
- Half Marathon – City/Friars Walk side of Usk Way
- 10K – City/Friars Walk side of Usk Way
- Junior Races – River/University side of Usk Way
- Starting pens open 15 minutes before each race
Race finish locations are:
- Marathon – City/Friars Walk side of Usk Way
- Half Marathon – City/Friars Walk side of Usk Way
- 10K – River/University side of Usk Way
- Junior Races – River/University side of Usk Way
Age Requirements:
- Marathon – 18 years of age or older on the day of the event.
- Half Marathon – 17 years of age or older on the day of the event.
- 10K – 15 years of age or older on the day of the event.
- Junior Races – Under 8s must be accompanied by a paying adult in the Fun Run. Toddler Dash participants must be supervised by an adult and Future Challengers race entrants must be aged 8 or older.
What are my options when entering?
- General Entry is for runners not registered with an athletics club and not running on behalf of a charity (ticket titles include General Entry, Launch Entry, Early Bird Entry)
- Affiliated Entry is for runners registered with UKA athletics club – you must provide a valid membership number during registration.
- Charity Entry is for those registering through one of our charity partners when pledging to meet a fundraising target. Click here to see our list of charities.
- Business Challenge is an entry offer for corporate teams. Click here for more info.
What is the cut off time? Can I walk part of it?
- Marathon – 6 hours
- Half Marathon – 4 hours
- 10K – 2 hours
For everyone’s safety and to allow the city to reopen, roads begin to reopen after the cut off times. A sweep bus will support and collect anyone who has not made the cut off time. You’re welcome to walk sections, but we encourage running as much as you comfortably can to stay ahead of the cut-off.
How much does it cost to register for the race?
For a full price breakdown or to get signed up, click here to visit our registration page, then select your distance.
When do entries close?
General entries for the 2026 race close on 22 March 2026 at midnight, or when they sell out, whichever comes first. Those who have obtained a space via a charity, business challenge package or sponsor must register ahead of the registration deadline or they will be unable to participate in the event.
Can I raise money for any charity I choose? What if my charity is not listed?
If you have already secured an entry you can use it to run for any charity of your choice, the charity does not have to be listed on our associated charities page for you to fundraise. Please contact your chosen charity direct to obtain sponsor forms and support. If you do not yet have a space, browse our list of official charities to see who have spaces available – often available at a discounted rate in return pledging to fundraise.
Can I change which charity I run for?
If you have an entry through one of our associated charities but wish to run for a different charity, please email newportwales@run4wales.org to withdraw your original place. You must also inform the original charity that you will no longer be running on their behalf. We recommend confirming a place with your new charity before cancelling your existing entry.
Next Steps (Once You’re In)
I have entered the race, how do I know my entry has been received?
You will receive a confirmation email shortly after signing up. If this did not happen, please contact us or login to Let’s Do This to check your booking.
What will I receive before the race ?
Participants with confirmed registrations will be sent a race pack by post which includes:
Important race information
Your race number with timing chip
Race packs usually arrive around 7 days before the race but may arrive as late as the day before. They are sent out in batches, so do not panic if yours has not arrived, and in the meantime – check out the ‘race day info‘ page of the website for detailed information / event instructions. Click here for advice on next steps if your pack does not arrive ahead of the race.
Overseas entrants: Race packs will not be posted. You must collect your pack from the Event Village on race morning.
How do I make changes to my registration?
Changes to your entry can be made by logging into your account at Let’s Do This where you can edit your booking until our 2026 transfer deadline on 16 March @ 4pm.
When will my race pack arrive? Is my race pack missing?
Race packs usually arrive around 7 days before the race but may arrive as late as the day before. They are sent out in batches, so do not panic if yours has not arrived, and in the meantime – check out the ‘race day info‘ page of the website for detailed information / event instructions.
If your pack has still not arrived by event weekend, please visit the Event Information Tent located in the Event Village from 7am. Provide your name, booking ID (found on your confirmation email) and date of birth, and the team will carry out a data check and issue a new race number. More information about lost race packs can be found here.
When will I receive my race t-shirt?
Finisher t-shirts will be given out on completion of the race (marathon, half and 10K only). T-shirts are only offered to those who complete the race (so you cannot collect one if you have entered but are not planning on completing the race). A medal will also be given out separately.
Can I change to a different size t-shirt, or opt back in if I have opt-ed on?
You can update your t‑shirt size up until the transfer and booking edits deadline (16 March at 4pm for the 2026 event) via the ‘manage booking‘ tab on Let’s Do This. After this deadline, no further changes are possible, and collecting a different size at the finish line is not allowed. The size you selected will be printed on your race bib.
If you chose to opt out of receiving a t‑shirt, this cannot be reversed. The fulfilment cost for your shirt is donated directly to the Climate Action Fund, so a t‑shirt will not be available for collection on race day.
Please note: taking a different size – or taking a t‑shirt when you opted out may prevent other participants who ordered a shirt from receiving the correct size or a shirt at all.
Managing Your Entry (Changes, Gifting, Withdrawal)
I need to update my details e.g home address, email address or estimated finish time. What do I do?
Changes to your entry can be made by logging into your account at Let’s Do This using your booking ID. You can edit your registration information until our 2026 transfer deadline on 16 March @ 4pm.
Once the transfer deadline has passed, all information is sent to a third-party timing company and can not be updated. Exceptions are only made for changes to emergency contact information.
I can no longer take part in the race. Can I withdraw from the race and receive a full refund?
You can withdraw from the race, but full refunds are only available within two weeks of payment (minus the Let’s Do This booking fee). Beyond this two week cooling off period, refunds cannot be offered (including for cases of illness or injury, military deployment or shift pattern changes) unless you purchased the Refund Protect insurance. If you purchased this, you can submit a refund claim here.
Runners who fall pregnant or are post-partum, may cancel their space in the race up until the 2026 transfer deadline (16 March @ 4pm) (beyond this point, their race pack will have been produced and cost of entry incurred). They will receive a refund via credit balance, which can be used against the cost of any Run 4 Wales event for a period of 2 years. They must provide a doctors note or MATB1 form.
To withdraw, email newportwales@run4wales.org with WITHDRAWAL in the subject line. Withdrawals cannot be made by phone. After the two-week period, entry fees are non-refundable, though you may still withdraw at any time.
I have entered but am unable to take part. Can I get a refund or give my place to a friend?
You are entitled to a refund within 14 days of signing up (cooling-off period). After this period, refunds and deferrals are not available.
You may transfer your place to a friend up until the 2026 transfer deadline of 16 March @ 4pm. More details on gifting your entry can be found here.
Note: The cooling-off period does not apply during the final two weeks before entries close, as race pack production will already be underway.
Important: Unofficial number swapping is strictly prohibited. It can cause issues for medical teams and results services. Anyone found swapping their race number will be:
Disqualified
Reported to British Athletics
Issued with a formal ban from all future Run4Wales events
Can I defer my entry to another event?
Entries cannot be deferred to the following year nor to any other event – but 2026 spaces can be transferred (gifted) to another runner. until the 16 March @ 4pm transfer deadline. Details can be found here.
Can I run using another runner’s race number?
You are able to accept an official transfer (gifted place) from another runner if managed via Let’s Do This and within the transfer window (gifting deadline for 2026 is 16 March @ 4pm). Find out more here.
- Do not swap your race bib outside the official transfer service.
- Swapping bibs can endanger safety, invalidate insurance, and prevent emergency contact notifications
- Offenders will be disqualified, reported to UK Athletics, and banned from future R4W events
- Monitoring includes finish line cameras, social media checks, and spot checks at pen entry points.
I would like to transfer to a longer or shorter distance, is this possible?
A limited number of transfers between distances are available (or until general entries in specific distances sell out). The distance transfer deadline for 2026 is Monday 16 February 2026 @ 4pm. Refunds will not be issued as a result of transferring down to a shorter distance. Transfers upwards from the 10K into the half marathon or marathon are not available because of limited capacity in these races. Click here for more info.
Distance changes cannot be made on the day of the event. Any swap must be completed in advance using the official transfer service (2026 deadline 16 February @ 4pm). This process ensures that your medical and safety information is updated correctly, that you remain properly insured, and that we can allocate the correct finisher items and course resources for each distance.
I missed out on getting a place! Do you have a resell site or waiting list?
Once we are sold out, the event is at capacity. We do not operate a waiting list and the spaces of those dropping out of the race are not placed on sale again. Those that hold entries but can no longer attend have the option to officially transfer their place to a nominated individual, up until the transfer deadline. Once general entries are sold out, some alternative options may remain including running for charity or entering via the Business Challenge.
General (Race Day & Other Details)
Will there be anywhere to store my bag during the race?
Yes, each runner will be able to store a small rucksack sized bag in our baggage/bag drop facility. The bag storage facilities are located in the Friars Walk Car Park on Usk Way (location here).
Can I take part with a pushchair, dog, wheeled device, Nordic sticks, or bulky fancy dress?
No dogs, pushchairs, skateboards, Nordic sticks, rollerblades, hand cycles, unauthorised bikes, or other wheeled devices are allowed, except hand-propelled wheelchairs. Bulky items or fancy dress must be approved by the race director if they could slow you beyond your race cut off time or obstruct other participants. Contact newportwales@run4wales.org to enquire. You’ll find more details on disability and accessibility here.
Where should I park?
We recommend booking the official event Park & Ride service, with two sites available (P&R West at the Office of National Statistics at Junction 28 and P&R East at Celtic Manor at Junction 24), which both provide quick access from the M4 motorway and ensure an easy exit after the event. Click here to book or for more information. Please note, spaces are limited so book early to avoid disappointment. There are some options in the city centre but please note that Emlyn Street, Riverfront and the Friars Walk Car Park are NOT available for use due to the event but all other city centre car parks, including Kingsway will be open throughout
When should I arrive / how should I travel to the race?
Please be aware that thousands of people will be aiming for the start of the race at the same time as you. Please allow plenty of time to arrive in time for the start of your race and plan your travel and parking beforehand. Click here for details on travel options including train, car, bus, bike and plane. We encourage sustainable transport – please consider your carbon footprint and explore travel options such as walking, cycling or car sharing where possible. There will be a free bike park, available to runners and spectators in the Friars Walk Shopping Centre Car Park.
How do I know what starting pen / wave I am in?
The background colour of your bib indicates the colour of your dedicated starting pen, where you must assemble at the start of the race. Please see the venue map in your race day guide or on the race day info page of the website.
Please note that on the day it is possible to move back into a later start pen if you would like to start at a slower pace vs your predicted finish time. If you think you will run faster than predicted, arrive early and head to the front of your assigned start pen (you will not be able to move forward for health and safety/capacity reasons).
How are pen colours allocated?
Pens are allocated based on the predicted time you submitted when entering. Each pen has a set capacity, with the quickest runners in the earliest pens. The predicted times per pen differ each year, depending on how many people have entered and with what predicted finish time. For 2026, the pen allocations are as follows:
Marathon: Club White (Sub 3:00), White (3:00 – 3:20), Green (3:21 – 3:39), Red (3:40 – 4:01), Purple (4:01+)
Half Marathon: Club White (Sub 1:30), White (1:30 – 1:39), Green (1:40 – 1:45), Red (1:46 – 2:01), Purple (2:01+)
10K: Club White (Under 39 Mins), White (40-49 mins), Green (50-59 mins), Red (60-69 mins), Purple (70+ minutes
Please note: Because the marathon and half marathon start together, marathon runners may be placed in a later pen than usual so faster half marathon runners can start ahead. You will still start with runners of a similar pace. You may move back to a later pen if you prefer a slower start. If you plan to run faster than predicted, arrive early and start at the front of your assigned pen (moving forward to earlier pens is not permitted for safety and capacity reasons).
Can I run in fancy dress?
Yes! Fancy dress is encouraged and adds to the fun for everyone. If your costume is bulky or might slow you beyond the cut-off time or obstruct others, please get it approved by the race director. You can do this by completing the following short form
Can my loved ones track me during the race?
Use our live tracker to follow live results, track participants around the route and view leaderboards. The tracker is available via the official Run 4 Wales app or the event website. Click here to download. Please note that participant names will not appear on the tracker until the morning of the race, so do not panic if you do not appear on the app before this.
Is the course suitable for a wheelchair?
We welcome wheelchair competitors. Find out more on our disability and accessibility entry page by clicking here. The page explains how we support disabled participants and accessibility needs, covering entry options, facilities, and available support.
Are there toilets around the route?
Yes, there are toilets around the route after every water station. You can see the water station locations here.
Is the course suitable for blind/visually impaired runners and do you offer free places for guide runners?
We are happy for blind or visually impaired runners to take part and offer complimentary entry and high-viz bibs for guide runners, should you need one. If so, please contact maria.waldron@run4wales.org. Find out more on our disability and accessibility entry page by clicking here. The page explains how we support disabled participants and accessibility needs, covering entry options, facilities, and available support.
Will there be pacers in the race?
Yes, there will be pacers at the following target times:
- Marathon : 3:00, 3:15, 3:30, 3:45, 4:00, 4:15, and 4:30 hours.
- Half marathon : 1:30, 1:45, 2:00, 2:15, 2:30, 2:45 and 3:00 pacers.
- 10K: 40, 45, 50, 55, 60, 65, 70, 75 and 80 minutes pacers.
Will there be water and energy stations on route?
There will be energy gel and energy drink stations across the marathon and half marathon courses, with water stations on all routes. Click here for more info on station locations and exactly what is offered.
Will there be toilets on the route?
Yes. There will be a number of portaloo and disabled entry toilets throughout the course near to the water stations, which are marked on the course map using water icons. You’ll find a large number of toilets in the event village near the start/finish lines, too.
What do I get for my money?
- Race pack including spectator guide, race number and timing chip
- Fully closed road and marshaled, city centre route
- Course entertainment and live music
- An epic finishers medal to commemorate your achievement
- Optional technical finishers tee or Climate Action Fund donation
- Training advice and tips plus access to a free trial of the Coopah app
- Access to event village, toilets and water/energy stations on route
- Live tracking via the Run 4 Wales app and finish time SMS
- Finish time pacers in every start wave
How do I know what size t-shirt to order?
For those collecting a finishers tee on the day please note that we cannot guarantee that your preferred size will be available, although our order is based upon the responses collected at registration. Please collect the size you ordered upon finishing, even if you have changed your mind to ensure everyone receives the size they requested.
R4W finisher t-shirts are available in sizes from XS to 3XS and are unisex fit. If you’re not sure which size to select when registering, click here to see our size guide.
How does opt-ing out of a t-shirt work?
Entry includes a finishers t-shirt, to be collected at the finish line. If you don’t want or need one, you have the option to help us tackle t-shirt waste by turning yours down and opting to donate the fulfilment cost to our Climate Action Fund, which exclusively supports sustainable development projects and green initiatives. Since 2022, over £47,000 has been raised and awarded to projects including Keep Wales Tidy, Tir Natur, Size of Wlaes, Stump Up For Trees, The Initiative For Nature Conservation Cymru, Canolfan Waunfawr, Project Seagress and The Railway Gardens Project.
How do I find out which roads are closed?
You can view and download the road closure map, along with full details of all closures, by clicking here. An interactive map is also available, featuring colour-coded sections to show specific closure times, as well as highlighted access routes and crossing points. You can use the search bar to find information for a specific location.
If you are a resident or business affected by the closures and have any questions about the event or how it may impact you, please email newportwales@tun4wales.org or call 02921 660 790.
Can I get a photograph of myself running the race?
Yes. Photographers will be positioned around the course, though we can’t guarantee everyone will be captured. After the race, photo links will be emailed to all finishers, and images will be available to purchase from Marathon Photos.
Can I opt out of photos?
Please contact the team on newportwales@run4wales.org to arrange opt-ing out of receiving photos, or for your photos being publicly searchable via Marathon Photos.
What size finishers tee should I order?
Our unisex finishers tees come in sizes XS to 3XL. Please check our size guide before choosing. There is also an option to
Note: Please collect a t-shirt in the size you selected during registration. Taking a different size affects stock for other participants and creates difficulties for volunteers. You cannot change your mind on the day if you opt-ed out of a t-shirt at registration.
How can I help with the event if I’m not running?
Thank you for your interest! We would love to have you join our fantastic team of Extra Milers! Volunteering is a great way to support an event that supports so many great causes and if you’re a student gain valuable experience for your CV. Our volunteers are essential to delivering an exceptional experience for participants and spectators. To find out more about how to get involved please email volunteers@run4wales.org.
Where can I find more information?
The race day info page is packed full of important instructions. Keep an eye on the event social media (Instagram & Facebook) and latest news pages for updates too.
If you have any questions that have not been answered on the FAQ page, please contact the team at newportwales@run4wales.org.
Why have I been charged a booking fee?
Let’s Do This provide our registration system, where a booking/admin fee is charged on top of the ticket price. This is standard across the ticketing industry, is clearly itemised at checkout and the fee is non-refundable.
How can I find my loved ones after the race?
Decide on a meeting point in advance, so you can easily find your loved one after the race, such as near the event village, bag drop facility or at a cafe or restaurant. You’ll find a venue map on the race day info page of the website.
Can I wear headphones?
Avoid using headphones whilst running in organised events to limit the risk of injury to yourself and other participants. The organiser cannot be held responsible for incidents caused as a result of the use of headphones which inhibit the communication of important warnings or information from emergency services or course marshals.
Post-Race Queries
There is a problem with my result. What can I do?
Need to update your age or category, fix a name spelling, or add a missing club to your results? If your chip didn’t record or your time looks incorrect, let us know and we’ll review it. Click here to share more details so we can get you sorted!
I didn’t receive a t-shirt or medal at the finish line?
Didn’t receive your t-shirt, missing a medal or have an issue with your finisher items? Click here to share details and we’ll be in touch as soon as possible.
Can I exchange my t-shirt for a different size post-race?
Please complete this form, we may be help (subject to availability).
What is an iTab?
An iTAB is a personalized, engraved plate or tag designed to fit onto the back of your race medal, displaying runner’s name and finish time. These are posted to all participants (UK and international) in the days after the race. Please note – no medal engraving is offered at the event site.
iTabs can be purchased whilst signing up for the race, or post-event via the R4W Shop.
I would like to make a complaint or submit post-race feedback?
If your query isn’t related to your results or finisher items, please complete this short form to share details – we really appreciate your feedback. Please note this form is only for post-race issues.